Firehouse Subs Willoughby Commons

Food is always good. My only concern is that the worker did not wash his hands before he prepared the food. He went out of the register and put his gloves on. He touched the gloves with contaminated hands and food fell on the ground and he took it up and never changed his gloves. There are small actions that can make people sick. I just prayed about my food because I didn't want any problems. I'm really considering going to another place.

I ordered over eating and the food was SO GOOD! I have a turkey sandwich with veggies, a cup of potato soup and a bag of chips. Lateral pickle. The soup was nice and hot when she arrived, so tasteful, but not hard! The sandwich was filled with vegetables and the bread was super soft. I have wheat bread. The turkey was almost shredded what I liked. The quality of food was amazing, taste was from the charts and the price was not too bad at all! I'm coming back!

Food is always good. My only concern is that the worker did not wash his hands before he prepared the food. He went out of the register and put his gloves on. He touched the gloves with contaminated hands and food fell on the floor and he took it up and never changed his gloves. There are small actions that can make people sick. I just prayed about my food because I didn't want any problems. I really consider going to another place.

Added banana peppers on my sandwich AND on the side, didn?t put any on there? charged me extra? more than a quarter of the sandwich was bread and also the wheat bread was very stale) and to top it off I found a hair in my dumpling soup. Disgusting. This was my first and last time at firehouse, Jersey mikes and penn station are SO much better. SMH and it was $40 for 2 sandwiches and 2 soups. Ridiculous.

Recommend highly. Friendly and clean environment. Love using the app and preordering. No wait and no lines. Very convenient. Update: Same goodness with friendly service!!