The Norton Grange - Wychavon

Don't cater for people with dietary small appetites, even tho 4 adult meals ordered, wasn't allowed to order off the children's menu for a person with dementia who enjoys small simple meals, ruined the night, won't return, shame

Visited with family of all ages for a birthaday get together. Impressed by the staff attention, made sure that we all received our meals together and no-one was left waiting Lovely family atmosphere. Food was lovely and reasonably priced. Will definitely be visiting again.

As it was our anniversary, we decided that for our meal out we’d just do the local pub grub rather than one of the other more dedicated restaurants locally. Huge mistake! Firstly, they did not have Port and the young lady behind the bar had never heard of it. These things happen and we ordered other drinks. We ordered the buttermilk chicken starters, one with the standard bbq sauce but the other with salsa on the side. They both turned up with salsa on the side. Oh well, we just got on with it. My husband then ordered the mixed grill with the steak to be cooked medium rare and I ordered the rump steak to be cooked just medium and no mushrooms. After an extremely long wait the food finally arrived, totally unseasoned, completely overcooked with peas that looked like they were left over from yesterday. My steak was inedible, I tried various different parts in an effort to find a piece that wasn’t well done, burnt or full of gristle but was unsuccessful. My husband’s steak was also well done and gristly but he tried to eat the edible portions of the other meal components but these were few and far between. For the first time ever, we walked out and left the meals there. I spoke to one of the staff as we left, informing her of the inedible food and she asked if we would like it re-done. Having experienced the previous effort, we declined and left. We will not be returning nor recommending to friends and neighbours.

On arrival there were 4 people behind the bar but only one serving, taking a complicated food order that took forever. All other staff avoiding all eye contact. Eventually after 10 minutes one of them decided to serve. That put a bit of a downer on the experience.

Don't know what has changed but the food a the menu use to be quite good here bean today Saturday 18th of May 2024 had a chicken burger not the best but the fries were like warm at best