Dunkin' - Yorkville

I placed a large order for an early morning staff meeting, and I was thrilled how well Joe took care of my order, down to small details such as a bag for each staff members with their name and names on the drinks! I have to add, all the lids were securelyplaced on the drinks! 2 coffee cups fell out of their cup holder on a turn in the car and they did not pop open!! Nothing shortof a miracle! Thanks Yorkville Dunkin team for making my staff meeting breakfast super easy and yummy!!

I was given stale munchkins and when I asked if they had fresh ones I was told that nothing in the store was fresh. I then asked for a refund and was told that I would have to go back tomorrow because the manager leaves at 1pm. Horrible customerservice!

Unexceptable behavior! If you are having a bad day clock out and go home! No need to be rude customers! I am 37 weeks pregnant asked to use the bathroom and she responded very rudely and said no! People do drugs in there so it's not open to the public.These young kids are just soo disrespectful nowadays and it's really sad!

They give you stale donuts. I called and complained and an employee told me the manager said ?well we make them at 4am they going to be stale by the evening?. How the hell am I suppose to know. I don?t work there. Never order from here. I hope thisplace gets shut down.

I never write reviews but everyone has to know how terrible the customer service is at this place? especially the lady manager. She is so rude, could care less about customer service and talks terrible to her employees. The worst part is she?ll yell andswear at them in front of customers. How has she not been fired??? I know many people who have seen her do the same thing. Ilove Dunkin? but will happily drive the extra distance so I don?t have to deal with the terrible customer service.