Wawa - Bear

This is honestly the worst Wawa I go to and order from. When I go in all the workers look miserable and don’t even respond to me when I say have a nice day. When we order from DoorDash we almost never get anything from the grocery aisles that we order. Just the made to order food and drinks. It would be different if they were to contact us and let us know that hey we’re out of this item we are so sorry but no it’s a surprise every time. To be honest I don’t even know why we still order from there. If there was an option to switch the location of the store that we order from we would. Rudest location

So about two weeks ago a filed a complaint with Wawa. In the complaint I slightly described the manager of the store, not the manager present at the store, but the manager of the store. Because of a hair color discrepancy in the description my complaint was disregarded as not valid. The customer relations person I spoke with was Stephanie, she could have cared less if I went back to Wawa or not she only cared about the hair color of the store manager not the entire complaint with dates and times. When I told her that Wawa was loosing a customer (due to a valid complaint I might add) her only response was ”OK!” I have been shopping at Wawa for 15 years and this is how I’m treated! If this woman was so lazy to not even look at the cameras for the date and time I gave them then I won’t be the only customer you loose due to her tunnel vision and bad investigation skills. I mean I gave dates times and order numbers. So what if I made a reference to the store managers hair and had his hair color off. I mean everything else can be verified, and then to just not even care about remedying the situation as long as I go away what the heck is that? I haven’t been irate or anything. It can be understood with this that Wawa does not care and this is going on yelp and Google. Good job Stephanie with member relations good job!

My go to place at any point. One of the lady’s there recognizes us each time b/c I’m there so much?

It's not sanitary AT ALL to see person who made your salad drop your side of balsamic vinaigrette on the ground and pick it back up only to put it in the bag. Yes, I'm talking about the girl who works at night with a purple goblin tattoo on her right bicep.

I went here today I am giving it four stars because the young man that waited on me was very nice helpful but the shift leader well that's another story but they need to change their signs for cigarettes because they are wrong and when u get what the deal is like the sign says it doesn't ring up that way