Rico Pollo Ll - Brooklyn

I can’t recommend this local, not even a restaurant could be called. I got a horrible and disgusting experience here. First, the quality of food I can’t even express myself how uncomfortable was when I opened the food bag. Unbelievable this place is open. To sum up, the service (no words) second-rate.

This place food it very good but there customer services is not great , the line take to long time and the worker look like they don’t want to attend you, also for some reason each time I order take out they always forget to put utensils ?

This place is amazing to eat at and an easy 5 stars for anyone with knowledge on the Spanish language. The atmosphere is only questionable due to the language barrier. It is highly suggested that you order ahead via online (if they have that option) or over the phone if you dont understand Spanish. Spanish is a 1st language for most people running this business, and if you don't speak it, I'd recommend coming in with a friend that does. Upon my last visit, there was an unfortunate miscommunication that lead to me having to speak to at least 2 people and having to repeat my order several times. The people that were trying to tend me were wonderful folks that worked with much effort making sure I got exactly what I wanted in the end. It just took a while. I had to have a conversation with my father who sent me there on his behalf and told me otherwise.

There food fell off. They sont cook with love and quality anymore. Food just taste like grease.

Delicious food looks like they were busy today food came two hours after order was placed