Itea - Davis

Credit card only. Must order using kiosk and give out your phone number. Strawberry fruit tea just ok.Food: 3/5

ITea is a very popular boba/quick-service restaurant, and its frequented by many college students, being just outside of the UC Davis Campus. It's often pretty packed inside, with people making use of the space to study. Their drinks are fine, but pretty expensive compared to many other places, and their food is also just fine, but suffers from the same price problem. I'd recommend places like Lazi Cow or Akira Coffee and Tea, or even RareTea across the road, if you're looking for a similar experience.Wheelchair accessibility: The place is wheelchair-accessible, as it is sidewalk level.

You order from a kiosk instead of a person. If you make an error using their computer to place your order (while they stare at you from behind the counter), their response is, essentially, “Sucks to be you. We don’t correct your mistakes. Do it right next time.” Abysmal customer service. I used to be a regular until Covid hit and they removed all personal interaction with the staff. I’m never coming here again.

You order from a kiosk instead of a person. If you make an error using their computer to place your order (while they stare at you from behind the counter), their response is, essentially, “Sucks to be you. We don’t correct your mistakes. Do it right next time.” Abysmal customer service. I used to be a regular until Covid hit and they removed all personal interaction with the staff. I’m never coming here again.

I wouldn't even give this place any stars THIS IS THE WORST PLACE EVER. I ordered this and it was completely watered down. The boba balls looked old and moldy. I couldn't take it back due to a co worker picking it up because we placed it online. Very disgusting.