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Avaliação da contribuiçãoI tried to eat in the pantry on Friday night and it was a dead zone. waited minutes and no man appeared. not sure it was.
I've rated star, but it's a star. this is a beautiful, very clean place to have dinner and I have also heard the breakfast, my children love this place. that's it.
Had the new philly cheese steak sandwich with sidealat. it was really good. the service was extracted from the review.
My experience at the hotel left much to be desired. The pictures I had seen online did not accurately reflect the quality of the hotel. While the room itself was clean, the housekeeping service was lacking. After the first night, my room was not properly serviced - towels were left on the floor, the ice bucket remained full of water, the bed was unmade, and the garbage had not been taken out. I had to call for fresh towels, which were promptly brought to me. However, in the following days, while the garbage was emptied and fresh towels were provided, the bed was not made and the ice bucket was not emptied. I also felt that the toiletries in the room could be updated, as the squeeze bottles on the wall seemed outdated. On a positive note, the service at the front desk was excellent. Overall, I do not plan on staying at this hotel again.
Starting this review with the staff of this hotel, entire staff is very chill and friendly. Daily housekeeping was done during the stay which was good. Breakfast was alternating each day with a different variety which was great. Stay was good, no issues except that the room interiors and hallway seems to be outdated. Perhaps its time for a new carpet and furniture. The shower in 327 whistles when turned on with hot water, which could be addressed. Gym is decent, can get the job done, although missing weights between 8lbs-25lbs which was a pain but was able to get the workout in. Underground parkade was a great. Mariane and Ramil did a fantastic job at front desk to make sure customer satisfaction. Overall for the value the stay was good.