Nisha's - Gateshead

Ordered via just eat. Guy came and made us feel really uncomfortable as he said we live too far away and it’s not fair as he only gets half the money We felt like he was asking us to pay him.

Prepaid for delivery and the Chicken Tikka Marsala was disgusting. Inedible. Bright red tasting only of tomatoes. When I called to discuss this with the management he wasn’t interested. Be warned- horrible!! I said I threw the food in the garbage and the manager said “How do I know this?” Not interested at all.

I have used this takeaway for 15 years or more,I also used to work in Indian takeaways for approx 12 years so have a good understanding of what goes into what dish and how they should taste, I also no good Indian food and this place is normally spot on Normally the hottest I would have is a jal Jul or madras,however lately my taste buds have changed and I don’t think I could have madras hot as anything with chilli in has to be a small amount otherwise my nose and eyes stream like a tap. Yogurt sauce is made in restaurants and it usually consists of yoghurt sugar ,turmeric and sometimes mint sauce and a touch of chilli is used.I’ve always used this restaurant as meals are normally delivered quickly,piping hot and never had a complaint,last week I had a Dansak which was far too hot I couldn’t eat it and the special mixed kebab mint sauce was extremely hot ,I though maybe a different persons made it and went overboard with the chilli however he time before that it was too hot too.Tonight my friend and I decided on an Indian meal from Nishas it was ordered at 1947 by 21.02 it still hadn’t arrived so I rang up and they said it was on its way it turned up at 21.25 so an hour and half for delivery to Blaydon .I ordered special mixed kebabs and asked for the mint sauce to be made without chilli as the last twice it had been far too hot,The whole meal was stone cold ,the mint sauce had chilli in but hadn’t been too hot like the last twice so I could handle that, the onion Bhaji that comes with the kebab was soggy and cold, chicken chat was far too salty it was inedible and I normally like a bit salt in my food,the sagaloo was ok but cold the meal with delivery was £23.95 poppadoms were ok but soft in parts .I don’t normally complain but this meal was so bad I had to ring up and tell them and then leave this review as I was more or less being called a liar by the guy that answered the phone.I rang and said first of all I asked for the yoghurt sauce not to have chilli in and said last twice I had it it had chilli in and was far too hot hence I requested none to be put in for this meal,i said chicken chat was too salty the meal was stone cold and we waited 1 and a half hours for it,I wasn’t nasty but the guy that answered the phone wasn’t interested in what I had to say and I felt as though he was calling me a liar ,this meal was for my friend also so both of us couldn’t have been wrong .He said he had took my order and he told chef not to put chilli on mixed kebab and the yoghurt was pre made so couldn’t have been without chilli,he then said he cooked the chicken chat himself and hadn’t used salt,it was unedible so 2 of us couldn’t have got it wrong ,he then said the yogurt sauce has been made that way for the last 23 years I can assure anyone it certanley hasn’t ,I can expect different people to make it different ways and may be heavy handed when adding chilli but no way did this taste like it the past 15 so or more years that I’ve had it from there,not once did this man say sorry you were dissapointed he just made me feel as though I was lying,I wasn’t after a free meal or money off just wanted to complain that I had wasted £23.95 and it all went in the bin as it was too much chilli in when I asked for none to be put in ,the chat was too salty and the whole meal was stone cold as it took an hour and a half to arrive he didn’t believe me on that neither until I told him the time it was ordered and the time it arrived.No apologies just wanted to argue with me ,if he acknowledged my complaint and had apologised but no nothing ,hence he’s just lost a valued customer in fact 2 as my friend also won’t be up going back .whilst leaving the review it asks if tables are disinfected etc ,well it’s a takeaway and hasn’t been a restraunt for a few years.I’ve left the service,value and price reviews on tonight’s meal and service which were very poor

I've always liked the food they make here but tonight my meal was exceptional. I even phoned them after I'd finished to compliment them on the quality and taste. Yum.

Awful tonight, generally good, but don't know what went wrong tonight waited well over an hour for delivery, food cold, my order was wrong and another order totally missed off the delivery. Wouldn't order home delivery again !.