Wing's Up - Guelph

I was very disappointed with my experience at this restaurant. I ordered barbecue wings but received sharp suicide wings instead. I couldn't eat them because they were too spicy for me. It was a weekday, so there shouldn't have been any excuse for getting my order wrong. I will not be ordering any more wings from this restaurant in the future. Hopefully, the management can reevaluate their process to prevent mistakes like this from happening again. Thank you. M.

I placed a $50 mixed order through Uber Eats for this restaurant. Upon receiving my order, I discovered it was incorrect. I called the restaurant to request a correction and even offered to drive back to have it fixed. However, my request was denied. Due to this poor customer service experience, I will not be ordering from this restaurant again.

I was informed that there was free delivery, but when the delivery person arrived, they said it was only free for distances up to .8 km. They ended up charging me a delivery fee, only gave me 5 bites of food, and compensated with a lot of wedges. I do not recommend this restaurant.

I usually have a good experience here, but today I did not order baked sauce on the side, wings with Coleslaw for my native older mother. She got baked wings (and said she couldn't pick up the bread) the sauce WAS on the side, but no Coleslaw... celery and carrots. The email sent re:covid-19 concerns that the shipping costs will be abandoned. I was charged $4.99 and $3.99 was turned around... not just free delivery.

I 've been travelling for a longing for the last six months. I thought 'hey think of all the awesome food your going to get to try '. I think I 've had three good meals during this time. Tonight I ordered 1.5 lbs of wings with sauce on the side. Best wings I 've had in many years, truly awesome. Crispy and a wonderful sauce, it was very tasty but a bit mild for my taste, nectar time going hot. Great job, well worth the money.