Caffe Nero - Guildford

Used to love this place but were there last Thursday. Coffee ok but the whole place looks dirty, crisps all over the floor near our table, window cills looked as thught they had not been dusted for weeks. I would not want to use the loos again Have been a customer for a long while but finally feel it is time to decamp to Costas

This Cafe Zero, sorry Nero did what it said . Tables and chairs, along with decor had seen better days. Toilets just about acceptable. Drinks were fine but poor communication led to the ciabatta arriving sometime after the drinks were finished. They did apologise but a common state of the nation when it comes to food service at the moment

I have visited the Caffe Nero on North Street in Guildford about 10 times before, and I have to say that this was the best espresso I have ever had. The barista team there is sensational right now. If you're in Guildford and looking for a good espresso, this is the place to go (I even had a double espresso followed by a single because it was just so tasty)!

Last Sunday, I visited Caffè Nero and bought drinks for my family. Unfortunately, the drinks were cold and the two I got for my grandson tasted terrible. It was a complete waste of £14.60. I have been to Caffè Nero multiple times in the past, but I have never had such a disappointing experience with the drinks we received last Sunday. It seemed like there was a lack of training or incompetence on the part of the staff.

The Windows in cafe neros have been dirty for over the past year, they have eventually managed to clean them but to no effect, the place is dirty, I have asked on several occasions for them to clean it. The customer service is wonder but the cleanliness is a let down, I will start heading across the road for my daily coffee with friends.