Island Bagel - Lawrence

My order: Bacon, egg and cheese. On an everything bagel. Home fries, two fry eggs and bacon. 2 coffees(What is not clear? (He didn't understand my second order, but he said yes. I paid $18 for an incomplete order. He never gave me my bacon. ?‍ It's not my first bad experience there. Everything depends who take your order. They know there's not more bagels shop near, that is why they don't care about costumer service. They are sure that people will come back. Good food, Bad service.

No plain Bagels when I got there, only the mini ones and it was a little stale slow customer service as

Ordered toasted poppyseed bagel, cream cheese, turkey and bacon. The bagel wasn’t bad. But they literally put ONE slice of turkey. What is wrong with you??

Ladies in front don’t have good customer service. Spanish women was helped but my AA skin was starred at and ignored by the women up front and I was not once acknowledged. The company doesn’t care to welcome new ppl . Sad . Did receive help from cooks side . But If you want something regular this your spot but good service good communication you won’t find that here .btw first time and last time here

Never ordering from here again. Delivery always takes an hour or more, even though I work 5 mins up the road. And my office orders from them frequently so I don’t know why they always get “lost”. Scallion cream cheese tasted old and possibly spoiled. Ordered a plain bagel, that was not in the bag. Very disappointing and a waste of money.