Blanche-neige - Lens

Amazing place in crans. a must go to eat when they look for a nice place for an evening meal. cozy wooden place, a few tables (better to book in advance and a very wide menu of true Italians, roberto e madelina. pizza, pasta, pesce are perfect. and their fondue is famous in crans for their unique taste. you will not be deceived. try it! especially if they are looking for a little less posh than any other classic place in crans :

Great place. Not yet discovered by visitors to Crans. Huge menu including Fondue and Pizza. Very kind service

This place is a insult to hospitality and service: my friends we went with booked the place in the morning of that day while we were driving from France to Switzerland. The manager on the phone said we should not come early because they were having a group before and mentioned 8:30pm (although we could have come there at 7pm but oh well.. . We arrived there at 8:20pm and were told that the only thing we could get would be pizza, although we were planning to get a nice fondue or raclette. We said to this manager we were unhappy about this and they couldn’t even propose pasta or any of the meat dishes on the menu (like steaks . She claimed she told us to come at 8’which was a lie. Then she said the kitchen would be closing at 10 (so what’s the problem?!? and if we were not happy about this we could just leave the place, she didn’t care. The thing is that we had no more option but to stay there, because of the late hour already, so we picked the few salads and pizzas offered which I must admit were not bad, but hello! I’m on a low carb diet, what can I do? We thanked the waiter (not her and left him personally a nice tip because he tried to do everything he could to make us feel better. This management is far more than terrible, they do not consider their clients even if they book ahead. I think this place should close, and be replaced by a proper working manager. I’m even more unpleased about this bad experience that all that we’ve experienced here locally is extremely nice people also very service minded (should I mention this awesome little restaurant up in the mountain in the middle of the ski trails called les Cabanes des Violettes where lunch was amazing today , I’ve never posted a review as bad day as today and hopefully this will be the last one.

Wirklich enttäuscht von dem Ort. Ich habe bereits von Freunden gehört, dass der Besitzer nicht wirklich freundlich war. Ich habe die Bestätigung selbst erhalten und das Essen ist bei einigen Gerichten von wirklich schlechter Qualität.

Two of us for lunch, I had the menu of the day which was courgette soup and fish resotto. Food was good value for money and tasty, 1/2Full of local people which was nice...