Osmow's Shawarma - Markham

Ordered 2 chicken on the Rox with the 7.99 special. Exactly the same toppings. 1 box looked great and was full. Second one was depressing in comparison

WHY WAS THERE NO HOT SAUCE IN MY FOOD? After waiting for 30 minutes, I got my food, REPEATED MY ORDER TWICE TO THE EMPLOYEE to make sure they were giving me the correct order, drove 15 minutes to get home and opened up this garbage!!! Aside from the lack of hot sauce, the portions were less than usual. I had to use some random hot sauce from my fridge and it did not taste good. Extremely disappointed!!! UPDATE: The owner responded saying sorry and that they will train the team to be better.... aka the same generic response to the numerous negative reviews they've received. Still extremely disappointed!

Placed an order for pickup at 1:20pm and I got there at 1:40pm. They mentioned wait time was 15 minutes, which is understandable. However, this location is extremely understaffed and I only got my order at 2:10pm. Almost 30 minutes later?? Not to mention that the staff gave orders to other customers who ordered after me and proceeded to make online orders, when there was huge line up in store?? I then drove back home to hopefully enjoy my large chicken on the rocks, but this is what I saw when I first opened it. I paid for a large, not for my food to be drastically cut in portion size. Extremely disappointed with this location, will not be returning.

Osmos is one of our weekly menu. But , we had really worst experience with osmos food. Me and my friends staying close to that location , so its our regular spot. Yesterday March 31 st 2022) we bought 5 take out chicken on the rocks . When we reach home . The portion in side the container was really half to the container. This is second time for us . First time we return the item and show them and they convince us but now they again doing the same . So , who ever going to this location should ask them to show the container before closing to make sure whether tis filled or they cheated with quantity. Plzz... stop cheating the public...

Large portions and lots of spice. We ordered a chicken shawarma platter and the Thursday special as well as chicken on salad. The portions are huge (even for the special). The chicken shawarma platter has chicken on rice in a large container and the salad it in its own medium sized container. It's spicier than you think. I ordered medium and it was very spicy. Highly recommend.