El Chatos - Ozona

Got serviced and got our food out in less than 10 minutes and food was amazing! Service: Dine in Meal type: Brunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Enchilada Plate Lunch Parking space Plenty of parking Parking options Free parking lot

Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 4 Service: 5 Atmosphere: 5 Recommended dishes: Enchilada Plate Lunch, Cheese Cake

Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

This place is right off the highway, big and colorful, and an easy stop for someone traveling through town. Upon first impression, we noticed the food was over priced, but were willing to give it a try. We ordered our drinks, tried the salsa chips, which was good- not too, too spicy but with a decent tease, and ordered a queso. They only offer yellow queso as a side, either large or small. Once the queso came, we ordered our entrées. The next moments were filled with confusion and conflict. The queso did not taste like queso: it even had a mustard-like tone to it. It was not of a milky thick consistency. It tasted as if it were diluted with water and flour to appear thicker than what it was. I ordered it to dip my flautas in, but as an avid cheese lover, i could not do that to myself. My friend had ordered nachos and after tasting the queso, they grew weary of their nachos tasting the same. We decided to ask the waitress, who is the reason for the stars on this review because she was amazing, to cancel our orders. We didn't want her to think our issue was with her and agreed to tell her we were in a rush and had to leave, which is true. We have been traveling for the last two days, and considering how close we are to the border, we assumed the mexican food around us would be a great option- even if it prolonged the time it would take us to reach our destination. We were wrong The waitress, who, again, was amazing and sweet, allowed us to leave without charging us for anything (i.e. fountain drinks, chips/salsa, and queso). It seems like she's the only person running the place. It is a fairly large building, with lots of space, but only has a small section open for customers. I don't know if this fact factors into the quality of their food now and reflects it's current state; however, i cannot recommend this establishment- other than to speak highly of the service. Tread carefully.

First time there, food was great and my waiter had high quality service to her. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5