Kfc - Thanet

The restaurant was clean and well-organized, with excellent service. The food was delicious and the manager, Nadine, was very helpful.

I ordered from Just Eat for the second time and for the second day in a row, the food was not delivered and they refused to refund me. When I called the restaurant, they told me it was Just Eat's responsibility. When I challenged the lady who had an attitude about me being charged for something I did not receive and for using unprofessional delivery services, she hung up on me. I am extremely disappointed in the service. I will no longer be using this service or Just Eat. I want a refund.

I attended this restaurant last week and was greeted by a lovely lady called nadine! We sat in eat and the service was 10/10. We will definitely be back, after the great customer service.

I am not a one to write such negative reviews, but this restaurant is being managed in such a way, I’m surprised the place is still open and the staff remain. Hear me out! I have done extensive searching to find out who the area manager is m, too no avail, I will continue my search! The MANAGER of this store continues to abuse customers, staff and the food production! Quite frankly I am appalled by what I witnessed today! Who is going to step in and stop this lady! I overheard this lady discussing personal business to staff, and shouting I shall get rid! I have never seen anything so unethical in all my working career! If anyone has any contact details for the area manager please do pass them on to me! Place filthy and service poor, but who would want to work for such a disgraceful manager in the first place! She needs gone urgently!

The chicken was wet and the crispy coating was not crispy. Also we bought a 6 piece bucket in which I think it reasonable to expect a selection of chicken we only got 3 thighs and 3 legs, this is not a selection. Would certainly have to think again about ordering. I have to admit this was a deliveroo order, it was delivered on time and hot.