Wingstop - Thornton

I ordered Wingstop online for my family tonight. Unfortunately, the online ordering system didn't provide the option to mix the wing sauces, so I called the restaurant after placing my order...

Despite the negative feedback, my husband and I have eaten at this restaurant multiple times. The customer service is decent, but nothing exceptional given our experiences...

This team was fantastic! I placed a large online order, but the system crashed. They promptly followed up and ensured everything would be ready for me when I needed it. They were truly helpful...

At some point, I always get my order wrong, even if I call and tell them. I love a wing attack, which is why we always go back, but I have a running number of 12 times they messed up our order. Last time they messed up our order, which I wanted to complain, and they just put me on an endless hold. when I hung up and called back, they hung my number. I could get a moment of calling back from my wife, and when they realized that I was, they put my endless hold back. some of the most unprofessional behavior I have ever encountered.

The food was expertly prepared and tasted fantastic. I had the order of six traditional wings, and they were delicious. The fries, especially when paired with the ranch dressing, were exceptional. Prices have gone up like everywhere else, but that's just a part of life.