Bojangles - Biscoe

I've visited this restaurant three times in the last two weeks, and on two occasions, I was informed that there was a 30-minute wait. Most recently, on November 25, 2022, I was told there would be a 20-minute wait for my order. I had thought Bojangles was primarily a chicken place, but perhaps I was mistaken.

I had a fantastic experience at the drive-through with quick service, and the Bojangles was among the best I've ever tasted. My sandwich featured a massive piece of chicken, so large it was folded into a V shape, making it over 4 inches tall. It was generously breaded, well-seasoned, and fried to perfection, served piping hot. Just the right amount of mayo was applied—definitely not messy. The pickle slice was crisp, and the bun was fresh and buttery. I can't imagine that sandwich being any better; it makes me smile just thinking about it! My family enjoyed their biscuits, which were hot, soft, and flaky, and their chicken was tender and flavorful too. The sweet tea was excellent as well. I'll definitely remember you, Bojangles of Biscoe!

The service was lacking, and there was little concern for customers dining in. We waited 20 minutes for two biscuit sandwiches, and we had to clean our own tables. The place felt disorganized, especially since we were a party of eight. This is not what I would expect from a restaurant, especially not a fast food establishment. You've definitely ruined the Bojangles experience for our group, and I can confidently say that we will not return. You should be ashamed of yourselves.

Drove 20 minutes from 7 Lks, was told I would have to wait 30 minutes for an all white 12 piece family meal which I paid extra for. Waited nearly 40 minutes, drove the 20 minutes back to 7Lks only to realize it was not an all white meal. I?ll be tryingAberdeen or Carthage next time.

We did an online order on the app to be picked up curb-side. They told us it would be ready by 12:45. We waited until 1:15 and went inside. They had it sitting there, couldn't even bring it out to us like requested, then didn't have all of what wasordered. The other cars that had ordered curb-side had to also get out to get theirs. Why offer this if you're not going to useit?